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Customer Support

Context Help

If you feel lost inside our Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will open. It comprises comprehensive information about all the operations that you can perform on the page in question. Each pop-up window shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich library of tutorial video clips clarifying how to work with our Control Panel. They're designed for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can quickly become familiar with our Control Panel by simply watching our step-by-step tutorial videos.


If you can't find the answer you are looking for, take a look at our extensive FAQ section, which contains questions asked by real individuals and provides practical solutions. We constantly "revamp" our Frequently Asked Questions section with new articles so as to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, you can get in touch with our great team of customer service technicians available 24x7 and ready to help you with any problem. Each support ticket you send will be responded to within sixty minutes (the average response time is about twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 47025

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU


Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: